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Flexivera 30-Day Satisfaction Guarantee

Damaged or Defective Items At Flexivera, quality is our priority. If your device arrives damaged or has a technical defect, please notify us at support@flexivera.com within 7 days of delivery. Please include photos and a brief video of the issue so we can arrange a free replacement or a full refund.

Lost Packages If your order hasn’t moved in tracking for more than 30 business days, we will consider the package lost and issue a full refund or a reshipment at no extra cost to you.

Returns & Exchanges Not the right fit? We accept returns within 30 days of delivery. Items must be in original packaging and like-new condition.

• Shipping: Customers are responsible for return shipping costs to our processing center.

• Exclusions: We cannot offer refunds for incorrect addresses provided at checkout or if the wrong SKU was ordered.

Cancellations Orders are processed quickly to ensure fast delivery. You may request a cancellation within 12 hours of purchase.